Technical Support and Assistance

We provide dedicated assistance to ensure the continuous and optimal operation of your platform. Contact us through our dedicated channels.

1

Technical Assistance

For critical incidents affecting infrastructure. Guaranteed response within 15 minutes.

SLA: 99.9% Uptime

Response: < 15 min

2

General Support

For questions, configuration, and consultancy. Our team responds within 2 business hours.

Monday - Friday: 09:00 - 18:00

Response: < 2 hours

3

Documentation and FAQ

Access technical guides, integration manuals, and answers to frequently asked questions.

Access resources →

How to Contact Us

For critical incidents, use the dedicated phone number. For other requests, use our email or address.

Address: Aleea Brăduțului nr. 528, bl. 6, sc. A, et. 7, ap. 11

Phone: 0758746050

Email: info@lastsolarflare.com

Contact Us

Our platform dedicated to digital infrastructure resilience and predictive AI is here to support you. Contact our technical team for discussions about implementation, support, or partnerships.

Address

Aleea Brăduțului nr. 528, bl. 6, sc. A, et. 7, ap. 11

Phone

0758 746 050

Working Hours

  • Monday – Friday 09:00 – 18:00
  • Saturday 10:00 – 14:00
  • Sunday Closed

Technical Support Channel

For critical incidents or urgent technical support, please call the main phone number.

All requests will be directed to the department specialized in digital resilience and predictive analysis.

Request a Consultation

Discuss with our specialists how you can implement artificial intelligence solutions to strengthen your digital resilience and protect critical infrastructure.

L

LastSolarFlare

Aleea Brăduțului nr. 528, bl. 6, sc. A, et. 7, ap. 11

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